5 Steps to Take if Your Uber Driver Causes an Accident

Legally Reviewed by Scott Sobol on July 31, 2026

If your Uber driver causes an accident, your first steps should be to prioritize medical attention, involve law enforcement, and document the scene before evidence and details start to fade. Uber can be a convenient way to get around Florida, but a rideshare accident still leaves you with medical bills, vehicle damage, and a claims process that can be more layered than a typical car accident because multiple insurance policies may be involved.

At The Law Offices of Scott Sobol, we have more than 20 years of experience helping Florida accident victims, including rideshare passengers, understand their claims. During a free consultation, we listen to your account of what happened and help you understand the options available for your situation.

Step 1: Seek Immediate Medical Attention

After the accident, your top priority should be your health. One of the first actions to take after the crash is making sure everyone involved is checked for injuries and that medical professionals are called if needed. Even if you feel fine at first, seeing a healthcare provider helps rule out underlying issues that could cause problems if left untreated, and it creates a medical record documenting your condition close to the time of the crash.

Step 2: Speak With the Police

Calling the police is another important step in protecting your rights after an Uber accident. When officers arrive, they document the scene and speak with the parties involved to file a police report. This report becomes an important piece of documentation for your claim, regardless of which insurance policy ultimately applies.

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Step 3: Document the Scene

One of the best ways to document damages and support your claim is to take photos and videos of the scene, the vehicles involved, and any visible injuries. You can also photograph the Uber driver’s license plate and any other information exchanged at the scene. Keeping track of medical bills and other expenses as they come in can also help support full compensation for your losses later.

Step 4: Keep a Record of Your Recovery

Logging your medical expenses helps calculate economic damages, but keeping a journal of your recovery can also help document non-economic losses, such as pain and disruption to your daily routine. You can note how you feel each day, the appointments you attend, and how your injuries affect your usual activities.

Step 5: Contact a Lawyer Familiar With Rideshare Claims

After an Uber accident, understanding your legal options can be more complicated than after a typical two-car crash, since Florida’s transportation network company insurance law requires Uber to provide layered insurance coverage that varies depending on whether the driver was logged into the app, waiting for a ride request, or actively transporting a passenger at the time of the crash. At The Law Offices of Scott Sobol, we help clients sort through which policy applies to their situation, including the following:

• Reviewing the driver’s app status at the time of the crash
• Identifying which insurance policy or policies may apply
• Gathering and organizing supporting evidence
• Filing your claim properly and within applicable deadlines
• Communicating with insurance companies on your behalf

Our related post on a rideshare company’s liability in a car accident breaks down how these layered policies generally work.

How Rideshare Insurance Coverage Typically Works

Under Florida’s transportation network company law, coverage requirements change based on the driver’s status in the app at the time of the crash. Generally, higher coverage limits apply once a driver has accepted a ride request or has a passenger in the vehicle, while a different, lower tier of coverage applies when the driver is logged in but has not yet accepted a ride. Because these distinctions can affect which policy responds to your claim, documenting the driver’s app status as soon as possible after the accident is one of the more valuable things you can do. For a broader look at rideshare coverage in Florida, see our page on rideshare accident claims.

Reach Out to a Skilled Florida Uber Accident Lawyer at the Law Offices of Scott Sobol

When you get in an Uber, you expect your driver to operate the vehicle safely, but accidents can still happen. If you were injured as a passenger, pedestrian, or another driver involved in a crash with an Uber vehicle, you may be entitled to pursue compensation for your injuries.

Our attorneys at the Law Offices of Scott Sobol have worked with Florida accident victims, including rideshare passengers, for more than 20 years. To schedule a free consultation, fill out our contact form.

Frequently Asked Questions About Uber Accident Claims

LEGALLY REVIEWED BY:
Scott Sobol
July 31, 2026

Scott Sobol is a dedicated personal injury attorney with over two decades of experience representing injured clients across South Florida. He has handled more than 1,000 cases involving serious car accidents, unsafe premises, and denied insurance claims. Known for his client-focused approach, Scott prioritizes open communication to guide clients confidently through complex legal challenges. Licensed in Florida, Illinois, and Texas, his extensive knowledge of the law ensures a strong pursuit of justice for those affected by negligence.

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